Shipping Policy

Effective Date: December 19, 2024

Thank you for shopping with us! We strive to provide clear and transparent shipping information to ensure a smooth and satisfactory shopping experience. Below is our detailed Shipping Policy, 

1. Shipping Information Quick View

Product Region Standard Shipping(business days)
Handing Time Transit Time Shipping Cost
All products United States 1 - 5 8 - 14 Free

Notes:

  • Delivery times may vary based on the specific location and local courier services.
  • Expedited shipping may not be available for certain regions.

2. Order Cutoff Time

  • Orders placed before 3:00 PM China Standard Time (CST) will be processed on the same business day.
  • Orders placed after the cutoff time or on weekends/holidays will be processed on the next business day.
  • The cutoff time ensures timely processing and efficient shipping.

3. Handing Time

  • Order Processing: Orders are typically processed within 1 - 3 business days after payment confirmation.
  • Peak Seasons: During holidays or sales events, processing times may extend to 3-5 business days due to high order volume.

4. Transit Time

We offer various shipping options to meet your needs, including standard and expedited shipping:

  • Standard Shipping: Estimated delivery within 8 - 14 business days depending on the destination.
  • Courier Services: We partner with trusted carriers, such as USPS, UPS, UniUni, etc., to ensure reliable delivery.

5. Shipping Costs

  • Free Shipping: Free standard shipping is available for all orders.

6. Insufficient Address

If an order cannot be delivered due to an insufficient address provided by the customer, the package will be returned to our warehouse. Please note the following:

  • Return to Overseas Warehouse Timeframe: 7 - 60 days. 
  • Once the package is returned to our overseas warehouse, we can arrange for reshipment upon customer request. 
  • Reshipment Fee for the United States: A fee of $8 will be charged for redelivery.

We recommend double-checking your address details during checkout to avoid delays and additional fees.

7. Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number and a link to track your shipment in real-time.
  • Please allow 24-48 hours for the tracking information to update after receiving your tracking number.

8. Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact us within 14 days of the estimated delivery date. We will investigate with the carrier and arrange for a replacement or refund as necessary.
  • Damaged Packages: If your package arrives damaged, please email us within 7 days of delivery with photos of the damaged items and packaging for a prompt resolution.

9. Customs and Import Taxes

  • For international orders, customers are responsible for any applicable customs duties, taxes, or import fees.
  • We are not responsible for delays caused by customs clearance.

10. Sales Tax

We do not charge sales tax on any orders, regardless of the shipping destination. The price you see at checkout is the final price you pay, excluding any potential import duties or tariffs for international shipments.

11. Contact Us

For any shipping inquiries or concerns, feel free to contact our support team:

We are committed to ensuring your order arrives safely and on time. Thank you for choosing us for your shopping needs!